Return Policy

 Welcome to our skincare haven, where we strive to ensure that every product you purchase is a perfect match for your unique skin type and concerns. We understand that finding the right skincare routine can sometimes feel like a journey of trial and error, which is why we've crafted a return policy that's as gentle and nurturing as the products we offer.

Our policy allows you to return any product within 30 days of purchase if it doesn't quite live up to your expectations. Whether it's a serum that doesn't quite blend with your skin's chemistry or a moisturizer that doesn't offer the hydration you'd hoped for, we're here to make sure you're absolutely delighted with your experience.

Here's how it works:

1. **Bonding Period**: We recommend giving each product a fair chance to work its magic. Most skincare products need at least 2-4 weeks to show significant results, as skin cells naturally regenerate and adapt to new formulas. However, if you're not feeling the love after two weeks, don't despair! You still have plenty of time to decide.

2. **Sealed with Love**: Please ensure that any products you wish to return are in their original, unused, and unopened condition. For hygiene reasons, we can only accept returns of items that have not been used or tampered with.

3. **The Glowing Path to Return**: Reach out to our customer service angels by email or through our website's email form. They're here to guide you through the return process with a smile. We'll provide you with a return label and all the necessary instructions to send your product back to us.

4. **Refund Radiance**: Once we've received your return in tip-top shape, we'll process your refund in the same form of payment you used at checkout. This usually takes about 5-7 business days but can sometimes take a bit longer if the skincare fairies are busy.

5. **Exchange Ecstasy**: If you've found that a particular product isn't your soulmate, but you're still eager to explore our range, we're happy to facilitate an exchange. Just let us know what you'd like to try instead, and we'll send you a new product of equal value, minus any shipping costs.

XOXO,

The Desert Fruit Team